General Booking Conditions
Booking can be modified up to 3 days before the travel date (cancellation / date change charges apply for hotels along with any price difference for revised date - hotels based on availability)
Booking can be cancelled up to 3 days before travel date (below Cancellation Policy applies - no partial cancellation)
Itinerary can be changed by adding / removing places (as long as the schedule is not impacted) up to 3 days before the travel date. Any extra kilo-meters added due to itinerary change is payable directly to the cab driver.
Vehicle can be upgraded to the next category by paying the fare difference up to 3 days before the travel date
For multi-day trips, free pick-up & drop from your location within city limits (Ex: BBMP limits for Bengaluru, GHMC limits for Hyderabad, etc). All one day trips start from city center (Ex: Majestic for Bangalore).
Standard Hotel check-in time is usually between 12 PM - 2 PM & check-out time is between 10 AM to 12 PM. Early check-in is subject to availability & hotel may charge extra (not included in the tour price). In case of late check-in, please inform the hotel about your arrival time.
In case you arrive before check-in time & free rooms are unavailable, you can fresh-up in hotel washroom and proceed with sightseeing until your check-in time.
Customers should be ready for sightseeing at Start Time mentioned in the itinerary in order to cover all the places in itinerary. Sightseeing can't extend beyond 7 PM and any places missed can't be covered on following day.
Sightseeing is limited to the places mentioned in the itinerary. If time permits, you may visit additional places (not mentioned in itinerary) by paying for extra kilo-meters to the cab driver.
In case of natural disasters or cab strike, your tour may be cancelled by Sky Tourism and 70% of your booking amount will be refunded
In extreme cases, your tour may be cancelled by
Sky Tourism for unavoidable reasons (within 24 hours of booking) and 100% of your booking amount will be refunded
In rare cases, the primary hotel mentioned in the tour page may be unavailable. You will be offered alternate accommodation in the same or higher category. If you are not satisfied with alternate hotel, you may choose to cancel the tour (100% of booking amount will be refunded).
Hotel rooms are provided on twin sharing basis. In case of 3 adults or child above 5 years, 3-sharing room or Room with extra bed/mattress will be provided
Hotel may deny check-in for unmarried couple and no refund will be issued in such cases
Please check weekly off days for sightseeing places. Also, few places may be closed due to heavy rains / maintenance without prior intimation & we have no control on such incidents. Wherever possible, alternate sightseeing may be arranged in such cases.
Entry Fees & Activity Fees may change without any intimation and we have no control on the same. All fees mentioned in our website are for Indian nationals.
Refund for cancelled tours usually takes around 7-10 business days
Additional charges may apply for Airport Pick-up/Drop (select Airport Pickup option from Additional Options popup on Tour Page)
Any issues encountered during the trip need to be resolved with Tour Manager immediately during the trip. Issues can't be addressed after completion of the trip.
Sky Tourism liability is limited to providing cab & hotel. Sightseeing is complementary and it carries no liability. While we try our best to cover all places in the itinerary, no refund will be issued for sightseeing missed during the trip.
Any service issues related to Vehicle & Accommodation need to be resolved with the service provider directly, while Sky Tourism can help facilitate the communication
Vehicles Provided (all vehicles are A/C only or Non A/c according to customers requirment) : Hatchback - Indica V2, Swift, Ritz, similar; Sedan - Dzire, Etios, Fiesta, Xcent, Amaze, similar; SUV - Innova, Xylo, Mini Van, Tempo Traveler, Buses or similar
All Hotels are booked in the name of Primary Traveler mentioned at the time of booking. Any change in guest name is considered as tour canceled and rebooked - cancellation charges apply & hotels based on availability. Valid ID & Address proof need to be carried for all guests including children.
On Christmas (Dec 25th) & New Year (Dec 31st), Hotel may charge extra amount for Mandatory gala night dinner from guests (directly payable at hotel - not included in the package cost)
If hotel does not provide complimentary breakfast, INR 100 for 2-star, INR 150 for 3-star & INR 250 for 4-star will be provided as Breakfast expenses per person (above 5 years). If you miss complimentary breakfast in the hotel due to early morning sightseeing (before 8 AM), you need to have breakfast outside at own expense.
Cab & Driver details will be provided 10 hours before the Trip Start Time
In case the cab arrival is delayed on Day 1, you can extend the trip end time on last day up to the duration the cab pickup is delayed
In case of vehicle breakdown and issue is not resolved in 2 hours (from the time the issue is reported), we will provide alternate vehicle (or) free accommodation in nearby town with food allowance until the issue is resolved.